Privacy Policy
In Highlanding Travel, we value and respect the privacy of our users and customers. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us through our website and other communication channels, in accordance with the Law No. 29733 – Personal Data Protection Law from Peru.
1. Information we collect
We collect personal data voluntarily through:
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Contact and reservation forms on our website.
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Sending emails to our addresses.
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Using virtual chat.
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Online shopping on our website.
The personal data we may collect includes, but is not limited to:
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First and last names.
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Identity document or passport.
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Email address.
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Telephone number.
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Nationality and date of birth.
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Travel information (destinations, dates, preferences).
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Billing information (if applicable).
2. Purpose of data processing
The personal data collected is used for:
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Manage quotes, reservations, and tourist services.
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Send confirmations, invoices, or related communications.
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Personalize care and improve our services.
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Comply with legal obligations to Peruvian authorities.
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Send promotions and news (only if you have given your consent).
3. Principles applied in data processing
We apply the following principles in the processing of your personal data:
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Legality: The processing of personal data is carried out in accordance with the law. The collection of personal data by fraudulent, unfair, or unlawful means is prohibited.
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Consent: The owner of the personal data must provide the information voluntarily and with full consent.
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Purpose and proportionality: The personal data requested is strictly necessary and is used confidentially for purposes specifically related to the contracted service.
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Quality: The personal data processed must be truthful, accurate, up-to-date, necessary and appropriate for the purpose for which they were collected.
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Security and adequate level of protectionWe adopt the necessary technical, organizational, and legal measures to guarantee the security of personal data.
4. Confidentiality and security
Your information will be treated confidentially. We implement appropriate technical and organizational security measures to prevent unauthorized access, loss, alteration, or destruction of your personal data.
5. Data transfer
In some cases, we may share information with third parties that provide services on our behalf (for example, hotels, tour operators, or payment systems), always under confidentiality agreements and only to the extent necessary to provide the service.
We do not share your data with third parties for marketing purposes without your consent.
6. Rights of the data subject
As the owner of your personal data, you have the right to:
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Access your information.
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Correct it if it is inaccurate or incomplete.
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Cancel it when it is no longer necessary.
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Oppose its processing, in certain cases.
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Revoke your consent.
You can exercise these rights by sending a request to: info@highlandingtravel.com
7. Use of cookies
Our website uses cookies to improve your browsing experience and analyze behavior patterns. You can accept or reject the use of cookies through your browser settings.
8. Changes to this policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, indicating the date of the last update.
Last updated: May 30, 2025