{"id":6483,"date":"2025-05-30T17:34:35","date_gmt":"2025-05-30T22:34:35","guid":{"rendered":"https:\/\/highlandingtravel.com\/?page_id=6483"},"modified":"2025-05-30T18:32:36","modified_gmt":"2025-05-30T23:32:36","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/highlandingtravel.com\/en\/libro-de-reclamaciones\/","title":{"rendered":"Complaints book"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6483\" class=\"elementor elementor-6483\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-238577d e-flex e-con-boxed e-con e-parent\" data-id=\"238577d\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a52686 elementor-widget elementor-widget-heading\" data-id=\"2a52686\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints book<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-586cfca elementor-widget elementor-widget-text-editor\" data-id=\"586cfca\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In <strong>HIGHLANDING TRAVEL<\/strong>We are committed to providing you with transparent, secure, and high-quality service. If you have any issues with our services, you can register your complaint or claim through this online Complaints Book, in accordance with the Consumer Protection and Defense Code. Your feedback is important for continued improvement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3afce15 e-flex e-con-boxed e-con e-parent\" data-id=\"3afce15\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4783d79 elementor-widget elementor-widget-shortcode\" data-id=\"4783d79\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">    <style>\n        .lrp-formulario {\n            max-width: 600px;\n            margin: 20px auto;\n            background: #f9f9f9;\n            padding: 25px;\n            border-radius: 8px;\n            box-shadow: 0 2px 8px rgba(0,0,0,0.1);\n            font-family: Arial, sans-serif;\n        }\n        .lrp-formulario label {\n            display: block;\n            margin-bottom: 10px;\n            font-weight: 600;\n            color: #333;\n        }\n        .lrp-formulario input[type=\"text\"],\n        .lrp-formulario input[type=\"email\"],\n        .lrp-formulario select,\n        .lrp-formulario textarea {\n            width: 100%;\n            padding: 8px 10px;\n            margin-top: 4px;\n            border: 1px solid #ccc;\n            border-radius: 5px;\n            font-size: 14px;\n            resize: vertical;\n            box-sizing: border-box;\n        }\n        .lrp-formulario textarea {\n            min-height: 80px;\n        }\n        .lrp-formulario input[type=\"file\"] {\n            margin-top: 6px;\n        }\n        .lrp-formulario button[type=\"submit\"] {\n            background-color: #5cb75c;\n            border: none;\n            color: white;\n            padding: 12px 25px;\n            margin-top: 15px;\n            border-radius: 5px;\n            font-size: 16px;\n            cursor: pointer;\n            transition: background-color 0.3s ease;\n        }\n        .lrp-formulario button[type=\"submit\"]:hover {\n            background-color: #499249;\n        }\n    <\/style>\n\n    <form class=\"lrp-formulario\" method=\"post\" action=\"\" enctype=\"multipart\/form-data\" novalidate data-trp-original-action=\"\">\n        <label>Full name*:\n            <input type=\"text\" name=\"lrp_nombre\" required placeholder=\"Example: Juan P\u00e9rez\">\n        <\/label>\n        <label>DNI*:\n            <input type=\"text\" name=\"lrp_dni\" required placeholder=\"Example: 12345678\">\n        <\/label>\n        <label>Address*:\n            <textarea name=\"lrp_direccion\" required placeholder=\"Full address\"><\/textarea>\n        <\/label>\n        <label>Email*:\n            <input type=\"email\" name=\"lrp_correo\" required placeholder=\"example@mail.com\">\n        <\/label>\n        <label>Phone:\n            <input type=\"text\" name=\"lrp_telefono\" placeholder=\"Optional\">\n        <\/label>\n        <label>Product or service*:\n            <textarea name=\"lrp_producto\" required placeholder=\"Name of the product or service\"><\/textarea>\n        <\/label>\n        <label>Amount paid:\n            <input type=\"text\" name=\"lrp_monto\" placeholder=\"Optional\">\n        <\/label>\n        <label>Guy*:\n            <select name=\"lrp_tipo\" required>\n                <option value=\"\">Select...<\/option>\n                <option value=\"Reclamo\">Claim<\/option>\n                <option value=\"Queja\">Complaint<\/option>\n            <\/select>\n        <\/label>\n        <label>Details of the claim or complaint*:\n            <textarea name=\"lrp_detalle\" required placeholder=\"Describe your claim or complaint\"><\/textarea>\n        <\/label>\n        <label>Consumer order*:\n            <textarea name=\"lrp_pedido\" required placeholder=\"What do you expect as a solution?\"><\/textarea>\n        <\/label>\n        <label>Attach files (max. 3, PDF\/JPG\/PNG):\n            <input type=\"file\" name=\"lrp_archivos[]\" multiple accept=\".jpg,.jpeg,.png,.pdf\">\n        <\/label>\n        <button type=\"submit\" name=\"lrp_enviar\">Submit claim<\/button>\n    <input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n    <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Complaints Book At HIGHLANDING TRAVEL, we are committed to providing you with transparent, secure, and high-quality service. If you have any issues with our services, you can register your complaint or claim through this online Complaints Book, in accordance with the Consumer Protection and Defense Code. Your opinion is important [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_joinchat":[],"footnotes":""},"class_list":["post-6483","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.3 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Libro de Reclamaciones - Higlanding Travel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/highlandingtravel.com\/en\/libro-de-reclamaciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Libro de Reclamaciones\" \/>\n<meta property=\"og:description\" content=\"Libro de Reclamaciones En HIGHLANDING TRAVEL, nos comprometemos a brindarte un servicio transparente, seguro y de calidad. 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